Sweepstakes Rules

Golden Hearts Casino sweepstakes are open to natural persons who meet the account and identity requirements, and who are physically located in eligible locations. You must be at least 18 years old to create an account, unless your state law requires a higher minimum age, in which case the higher age applies. It is your responsibility to confirm local laws before participating.

Employees, contractors, and immediate family members of Golden Hearts Casino or its affiliates, suppliers, and advertising agencies are not eligible to participate. One account per player is permitted, and no more than two accounts per household may be authorized. Attempting to bypass these limits may result in forfeiture of funds and account closure.

Where You Can Play — Geographic Limitations

Sweepstakes participation is subject to geographic restrictions. The following states are not eligible to receive Sweeps Coins or participate in sweepstakes promotions: California, Connecticut, Idaho, Michigan, Montana, New Jersey, Nevada, New York, Tennessee, and Washington. If you attempt to register or play from a prohibited location, your account may be blocked and any winnings voided.

Golden Hearts Casino uses geolocation and IP verification to enforce these rules. Playing from outside eligible locations, or using tools to mask your location, is prohibited.

How to Join — Account Registration Rules

To participate, you must register a valid Golden Hearts Casino account and accept these sweepstakes rules and the site Terms and Conditions. Registration requires:

• A valid email address and password.
• Confirmed date of birth and full legal name.
• A primary residential address within an eligible location.
• Acceptance of the platform’s Terms and Conditions and privacy policy.

You may be limited to one active user profile per person. Accounts that present duplicate or conflicting information, or that are created to game promotions, will be suspended. If you register using a referral link, the referral must meet all eligibility requirements for the referral bonus to apply.

Get Sweeps Coins — Free Methods and Purchases

Sweeps Coins are the sweepstakes currency that can be used to play eligible games and redeemed for prizes after meeting redemption requirements. Golden Hearts Casino provides multiple ways to obtain Sweeps Coins:

• Automatic no-deposit welcome: New accounts receive a welcome allocation that includes Sweeps Coins and Gold Coins at registration. For example, new accounts qualify for 250,000 Gold Coins and 500 Sweeps Coins as part of the ongoing welcome package.
• Daily login: Log in daily to receive Gold Coins and a variable allocation of Sweeps Coins via the daily wheel spin.
• Referral program: Refer friends with a manual opt-in referral link; qualifying referrals earn 5,000 Sweeps Coins per successful referral.
• Purchases: Buy Gold Coins and receive bonus Sweeps Coins automatically. The first purchase bonus currently awards a 100 percent extra Sweeps Coins on qualifying purchases of at least $9.99.
• No purchase alternative: No purchase is necessary to receive Sweeps Coins. Where mail-in or other no-purchase methods are offered, the full instructions will be published in promotions and in the official Terms and Conditions.

Sweeps Coins cannot be purchased directly as cash. Payment methods accepted for purchases and qualifying deposits include ACH, American Express, Apple Pay, Discover, Google Pay, MasterCard, and Visa. All transactions are processed in US dollars.

How Sweepstakes Promotions Work — Play and Eligibility

Sweepstakes promotions run continuously or for limited timeframes as specified in each promotion. Key points:

• Eligible games: Slots, bingo, blackjack, video poker, and instant-win scratch cards are currently eligible for Sweeps Coins play unless a promotion states otherwise.
• Wagering requirement: Sweeps Coins winnings require a 1x playthrough before redemption. All eligible games contribute 100 percent toward that playthrough.
• Activation: Most promotions are applied automatically on registration, login, or qualifying purchase. Some offers require manual opt-in or a referral link.
• Validity: Promotional Sweeps Coins and Gold Coins may carry validity periods; check the individual promotion details.

Promotions may be void where prohibited by law. Terms and conditions for each promotion control eligibility, and you must comply with them to claim or redeem prizes.

Redeem Prizes — Cashouts and Gift Cards

Sweeps Coins winnings are redeemable for cash or gift cards after you satisfy the playthrough and verification requirements. Current redemption thresholds include:

• 50,000 Sweeps Coins for $100 cash.
• 25,000 Sweeps Coins for a $50 gift card.

There is no default cap on maximum cashout, unless a specific promotion states otherwise. To cash out Sweeps Coins, you must complete the 1x playthrough and submit any required verification documents. Withdrawals are processed in US dollars and may be subject to transaction verification and processing times.

All redemptions are governed by the platform Terms and Conditions, and promotional restrictions may apply. Promotions that are specific to first purchases, daily bonuses, or referrals may carry additional rules and limits.

Verification and Security — Identity Checks and Fraud Prevention

Golden Hearts Casino requires identity verification before processing redemptions or large withdrawals. Typical verification steps include:

• Proof of identity: government-issued photo ID showing full name and date of birth.
• Proof of address: utility bill, bank statement, or other accepted document.
• Verification of payment method: confirmation of the account used for deposits or purchases.
• Source of funds inquiries for large or unusual transactions.

The platform uses geolocation, device fingerprinting, and transaction monitoring to detect suspicious activity. You must not attempt to bypass security measures with VPNs, emulators, or false information.

Support is available via live chat or email at support@goldenheartsgames.com for verification questions or document submission guidance.

What Will Get You Suspended or Disqualified

Accounts may be suspended, restricted, or permanently closed, and prizes may be forfeited, for the following reasons:

• Providing false, misleading, or incomplete account information.
• Creating multiple accounts to claim bonuses or sweepstakes entries, beyond the one account per person and two per household policy.
• Using automated software, bots, scripts, or other tools to manipulate play.
• Colluding with other players, engaging in chargeback fraud, or conducting suspicious financial activity.
• Attempting to bypass geographic or age restrictions, including using masking tools.
• Abusing promotions or exploiting system errors.
• Failing to complete verification within a reasonable timeframe after request.

If your account is suspended, Golden Hearts Casino will investigate and provide notice where feasible. If suspected fraud or criminal activity is detected, the platform may refer the matter to law enforcement.

Responsible Play and Legal Compliance

Sweepstakes are games of chance, and no win is guaranteed. Play responsibly, and set limits that fit your budget. Promotions are subject to local laws and platform Terms and Conditions. If local law requires a minimum age higher than 18, that requirement controls.

If you have concerns about problem gambling, please seek help from appropriate support services in your area.

Important Terms and Where to Read Them

All Sweepstakes Rules, promotional terms, and full account Terms and Conditions govern participation. Promotions cited here are ongoing unless otherwise stated, and they may change. For a complete platform overview, see our full review.

If you need help interpreting these rules, contact live chat or email support at support@goldenheartsgames.com. Read the specific promotion terms carefully before playing, and keep copies of any applicable rules for your records.